The Leading Call Center Agency, Serving the Gulf Countries

Outsource Customer Service, Technical Support, Sales, Lead Generation, Appointment Setting and More.

Elite call center outsourcing services

Scale your customer service, cut your costs, and elevate customer experience with our elite agent teams.

Our agents work strategically to reinforce your brand’s loyalty and are qualified to work across a variety of industries, including eCommerce & Retail, IT/SaaS, Tech, Healthcare, Real Estate, Logistics, Restaurants, Beauty, Travel, and others.

As a leading call center agency, we deliver world-class, 24/7 multilingual (Arabic, English, …) customer service, technical assistance, and sales support from our stateof-the-art BPO call centers in Jordan.

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Why Jordan is Your Global Outsourcing Hub 🇯🇴

Businesses choose Jordan for its unique combination of talent, cost-efficiency, and strategic location. With Nova, you get a partner who maximizes these advantages for you.

Cost-Effective Excellence

Access world-class, highly educated professionals at competitive rates that significantly reduce your operational overhead without sacrificing quality.

Multilingual Talent Pool

Tap into a young, tech-savvy workforce fluent in English, Arabic, and other languages, ready to provide culturally aware support to your customers in the Gulf, Europe, and the US.

Strategic Time Zone Bridge

Our location in Amman (GMT+3) allows us to seamlessly serve your customers across Europe, the Middle East, and North America within a single business day.

Trusted by Industry Leaders Across the Globe

Riyadh, Saudi

Dubai, UAE

Doha, Qatar

Jeddah, Saudi

Manama,Bahrain

Why choose Nova Call Center outsourcing services

24/7 multilingual customer service

Operational cost reduction by 40% compared to an in-house team

Extensive experience within a variety of industries

Serving clients across 20 countries worldwide

Scalable teams based on your demand

Zero downtime guaranteed by operating facilities in two different cities

Omnichannel customer support through phone, chat, email & social media

Strict quality assurance process to monitor and score customer interactions

Specialized Arabic Support for the Gulf Region

We provide native, dialect-perfect customer service (Levantine, GCC/Khaleeji, and MSA/Fusha) that builds trust with your audience in Saudi Arabia, the UAE, and the wider Gulf region.

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Ready to Boost Your Growth with a Reliable BPO Call Center in Jordan?

Let’s have a conversation. Tell us about your goals, and we’ll provide a free quote tailored to your exact needs.

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