The Leading Call Center Agency, Serving the Gulf Countries

Outsource Customer Service, Technical Support, Sales, Lead Generation, Appointment Setting and More.

Elite call center outsourcing services

Scale your customer service, cut your costs, and elevate customer experience with our elite agent teams.

Our agents work strategically to reinforce your brand’s loyalty and are qualified to work across a variety of industries, including eCommerce & Retail, IT/SaaS, Tech, Healthcare, Real Estate, Logistics, Restaurants, Beauty, Travel, and others.

As a leading call center agency, we deliver world-class, 24/7 multilingual (Arabic, English, …) customer service, technical assistance, and sales support from our stateof-the-art BPO call centers in Jordan.

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Why Jordan is Your Global Call Center Outsourcing Hub 🇯🇴

Gulf Businesses Outsource their inbound/outbound call centers to Jordan for its unique combination of talent, cost-efficiency, and strategic location. With Nova, you get a partner who maximizes these advantages for you.

Cost-Effective Excellence

Get Top-tier outsourcing services at competitive rates that significantly reduce your operational overhead without sacrificing quality.

Multilingual Talent Pool

Tap into a young, tech-savvy workforce fluent in English, Arabic, and other languages, ready to provide culturally aware support to your customers in the Gulf.

Strategic Time Zone Bridge

Our location in Amman allows us to seamlessly serve your customers across the Far East, Europe, and North America within a single business day

Trusted by Industry Leaders Across the Globe

Why choose Nova Call Center outsourcing services

24/7 multilingual customer service

Operational cost reduction by 40% compared to an in-house team

Extensive experience within a variety of industries

Serving clients across 20 countries worldwide

Scalable teams based on your demand

Zero downtime guaranteed by operating facilities in two different cities

Omnichannel customer support through phone, chat, email & social media

Strict quality assurance process to monitor and score customer interactions

Specialized Arabic Support for the Gulf Region

We provide native, dialect-perfect customer service (Levantine, GCC/Khaleeji, and MSA/Fusha) that builds trust with your audience in Saudi Arabia, the UAE, and the wider Gulf region.

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What Sets Nova Apart from Other Call Center Agencies

We provide tailored solutions to meet the unique needs of each client. Whether you’re a small, medium, or large business, we can help design efficient processes and guide you in maximizing the value of our services to best support your operational goals and growth.

We understand that project requirements and timelines can change unexpectedly. That’s why we pride ourselves on our ability to respond quickly and adapt seamlessly, providing the support and resources needed to keep your projects moving forward regardless of the timeframe.

Ready to Boost Your Growth with a Reliable BPO Call Center in Jordan?

Let’s have a conversation. Tell us about your goals, and we’ll provide a free quote tailored to your exact needs.

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