sales@novaservices.me
约旦贸易中心134号，Queen Rania St.，安曼，约旦
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领先的呼叫中心服务机构，服务海湾国家地区

外包客户服务、技术支持、销售、潜在客户开发、预约安排等多项服务。

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精英级呼叫中心外包服务

通过我们精英客服团队，扩大您的客户服务规模、降低成本，并提升客户体验。

我们的客服代表以战略方式运作，致力于提升您的品牌忠诚度，并具备跨行业服务能力，包括电子商务与零售、IT/SaaS、科技、医疗保健、房地产、物流、餐饮、美容、旅游等多个领域及其他行业。

作为领先的呼叫中心服务机构，我们通过位于约旦的先进BPO呼叫中心，提供世界一流的7×24小时多语言（阿拉伯语、英语等）客户服务、技术支持及销售支持

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为什么约旦是您的全球呼叫中心外包枢纽 🇯🇴

海湾地区企业将其呼入/呼出呼叫中心外包至约旦，源于其独特的人才优势、成本效益与战略地理位置。选择 Nova，您将获得一位合作伙伴，为您最大化这些优势。

高性价比的卓越服务

以具有竞争力的价格获取顶级外包服务，在不牺牲质量的前提下，显著降低您的运营成本

多语言人才储备

依托年轻且精通技术的劳动力团队，流利掌握英语、阿拉伯语及其他语言，随时为您在海湾地区的客户提供具备文化理解力的支持

战略时区桥梁

我们位于安曼的地理位置，使我们能够在一个工作日内，顺畅地服务远东、欧洲及北美的客户。

深受全球行业领军企业信赖

为什么选择 Nova 呼叫中心外包服务

24/7 小时多语言客户服务
相比内部团队，运营成本降低40%
在多个行业拥有丰富经验
为全球超过20个国家的客户提供服务
可根据您的需求灵活扩展的团队
通过在两座不同城市运营设施，确保业务零中断运行。
通过电话、在线聊天、电子邮件及社交媒体提供全渠道客户支持
严格的质量保障流程，对客户互动进行监控与评估

面向海湾地区的专业阿拉伯语支持服务

我们提供母语级、精准匹配方言的阿拉伯语客户服务（黎凡特方言、海湾方言及现代标准阿拉伯语），帮助您与沙特阿拉伯、阿联酋及整个海湾地区的客户建立更深层次的信任关系。

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准备好通过约旦可靠的BPO呼叫中心提升您的业务增长了吗？

让我们开始沟通吧。告诉我们您的目标，我们将为您提供量身定制的免费报价。

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The Leading Call Center Agency, Serving the Gulf Countries

Outsource Customer Service, Technical Support, Sales, Lead Generation, Appointment Setting and More.

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Elite call center outsourcing services

Scale your customer service, cut your costs, and elevate customer experience with our elite agent teams.

Our agents work strategically to reinforce your brand’s loyalty and are qualified to work across a variety of industries, including eCommerce & Retail, IT/SaaS, Tech, Healthcare, Real Estate, Logistics, Restaurants, Beauty, Travel, and others.

As a leading call center agency, we deliver world-class, 24/7 multilingual (Arabic, English, …) customer service, technical assistance, and sales support from our stateof-the-art BPO call centers in Jordan.

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Why Jordan is Your Global Call Center Outsourcing Hub 🇯🇴

Gulf Businesses Outsource their inbound/outbound call centers to Jordan for its unique combination of talent, cost-efficiency, and strategic location. With Nova, you get a partner who maximizes these advantages for you.

Cost-Effective Excellence

Get Top-tier outsourcing services at competitive rates that significantly reduce your operational overhead without sacrificing quality.

Multilingual Talent Pool

Tap into a young, tech-savvy workforce fluent in English, Arabic, and other languages, ready to provide culturally aware support to your customers in the Gulf.

Strategic Time Zone Bridge

Our location in Amman allows us to seamlessly serve your customers across the Far East, Europe, and North America within a single business day

Trusted by Industry Leaders Across the Globe

Why choose Nova Call Center outsourcing services

24/7 multilingual customer service
Operational cost reduction by 40% compared to an in-house team
Extensive experience within a variety of industries
Serving clients across 20 countries worldwide
Scalable teams based on your demand
Zero downtime guaranteed by operating facilities in two different cities
Omnichannel customer support through phone, chat, email & social media
Strict quality assurance process to monitor and score customer interactions

Specialized Arabic Support for the Gulf Region

We provide native, dialect-perfect customer service (Levantine, GCC/Khaleeji, and MSA/Fusha) that builds trust with your audience in Saudi Arabia, the UAE, and the wider Gulf region.

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Ready to Boost Your Growth with a Reliable BPO Call Center in Jordan?

Let’s have a conversation. Tell us about your goals, and we’ll provide a free quote tailored to your exact needs.

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